Dixon Pools has given our family a wonderful amenity to our home. Pat was extremely supportive during the design process by personally meeting with us on several visits to discuss the optional pool designs. She came to our home to see our backyard space in order to help us decide on the perfect sized pool and design to enhance our backyard area. While under construction, the process went fairly quickly, and as my husband is the curious type and likes to be involved, Pat’s team was more than happy to answer his many questions and Pat was constantly updating us throughout the process. Because Dixon’s planning and construction went so smoothly, we have since asked Pat’s team to continue to take care of our pool and spa on a weekly basis. As my husband is disabled and I travel for work, this service has been a tremendous support to our family. We will certainly continue this service through the winter months and probably even through summer. Due to the service, we have not had to install a pool cover. As we selected a heated pool option, our family has continued to enjoy the pool throughout the winter, actually using the pool on special occasions such as Thanksgiving, Christmas, New Year’s Eve, Super Bowl party, and during birthdays. The pool has been great entertainment for the kids during these events at our home. We could not have been more pleased with our entire experience with Dixon, and Pat continues to answer any questions we have and is so very supportive as she knows we are new pool owners. Thanks to Pat and her team for such a wonderful experience.
I just want to extend a great big thank you to Dixon Pool & Spa, Inc. and, in particular, Pat Rice. Pat is very knowledgeable of this huge process that I knew absolutely nothing about. She walked me through the stages during the entire pool installation and kept me informed of any changes. If there were any bumps in the road, Pat handled them before contacting me. She is a very authentic person — I highly recommend trusting her and her knowledge. My best advice is to stay out of the way and let Pat do her job. She will deliver as promised without compromise!